Dramamore Privacy Policy

1. Introduction

Dramamore is a short-drama streaming platform operated by APEXINWEB LIMITED ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the Dramamore application and related services (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy. It applies to all users of the Service and works together with our Terms of Service.

2. Information We Collect

2.1 Information You Provide Directly

• Account information: When you register or sign in, we collect your phone number, email address, and, if you sign in with a third-party account (such as Apple or Google), the public profile information (such as your name and avatar) that you authorize that provider to share.
• Communications: When you contact us for support, feedback, or other inquiries, we collect the content of your messages and any information you choose to provide.

2.2 Information We Collect Automatically

• Usage information: Your viewing history, search terms, clicks, favorites, watch progress, and other interactions with the Service.
• Device information: Device type, operating system version, unique device identifiers, IP address, network status, browser type, language preferences, and general location data derived from your IP address.
• Crash and performance data: Error reports and performance metrics used to diagnose and fix issues.

2.3 Purchase Information

When you make purchases or subscribe to premium features, payment transactions are processed and billed by the applicable app store (Apple App Store or Google Play). We receive order information (such as order ID, item name, price, and transaction time) from the store, but we do not collect or store your full payment card number or other sensitive payment credentials.

2.4 Third-Party SDKs

The Service does not integrate third-party advertising, analytics, push-notification, or other third-party SDKs. All payments are processed and billed directly by Apple App Store and Google Play, in accordance with their respective terms and privacy policies.

3. How We Use Your Information

We use the information we collect to:

• 1. Create and manage your account and verify your identity;
• 2. Provide, operate, and maintain the Service, including streaming Content, recommendations, favorites, and social features;
• 3. Process your purchases and subscriptions and manage billing through the app stores;
• 4. Send you service notifications and, with your consent where required by law, promotional communications (which you can opt out of at any time);
• 5. Personalize content and recommendations to better match your interests;
• 6. Maintain the security of the Service and detect, prevent, and address fraud, abuse, and unlawful activity;
• 7. Analyze usage patterns to improve our products, features, and user experience; and
• 8. Comply with our legal obligations.

We do not share your information with third-party advertisers. Where we analyze usage, we use aggregated or pseudonymized data where possible.

4. Legal Bases for Processing (EEA and UK Users)

If the GDPR or UK GDPR applies to you, we process your personal information on the following legal bases:

• Performance of a contract: To provide the Service and fulfill our obligations under our Terms of Service;
• Consent: For certain processing such as marketing communications and personalized advertising, where consent is required by law. You may withdraw your consent at any time;
• Legitimate interests: To operate and improve the Service, ensure its security, and prevent fraud, provided our interests are not overridden by your fundamental rights; and
• Legal obligation: To comply with applicable laws and regulations.

5. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to keep you signed in, remember your preferences, and enable secure functionality. You can manage or delete cookies through your browser or device settings; however, disabling certain cookies may affect the availability or quality of parts of the Service.

6. How We Share Your Information

We do not sell your personal information. We share personal information only in the following circumstances:

• With service providers: We share information with vendors who help us operate the Service, such as hosting providers, analytics providers, and customer-support providers. These providers are contractually obligated to use the information only to provide services to us and to protect it appropriately;
• For legal reasons: We may disclose information where required by law, regulation, legal process, or governmental request, or where necessary to protect the rights, property, or safety of our users, third parties, or the public;
• Business transfers: In connection with a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of the transaction, subject to appropriate protections; and
• With your consent: We may share information with third parties in any other way when you have given us your explicit consent to do so.

7. International Data Transfers

We are a global service, and your personal information may be processed in countries other than the one in which you reside. When we transfer personal information from the European Economic Area, the United Kingdom, or Switzerland to other countries, we rely on appropriate safeguards, including European Commission-approved Standard Contractual Clauses or an adequacy decision where applicable, to ensure your information is protected to the standard required by applicable law.

8. Data Retention and Security

8.1 Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with legal obligations, and to resolve disputes. When you delete your account, we will delete or anonymize your personal information within a reasonable period, except where applicable law requires us to retain it.

8.2 Security

We implement technical and organizational measures designed to protect your personal information, including encryption in transit (HTTPS), encryption at rest, access controls, and regular security reviews. No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on where you live, you may have the following rights with respect to your personal information:

• Access and portability: You may request a copy of the personal information we hold about you in a structured, commonly used, machine-readable format;
• Correction: You may update or correct inaccurate or incomplete information through your account settings or by contacting us;
• Deletion: You may request that we delete your personal information, subject to legal obligations requiring retention;
• Opt-out of marketing: You may opt out of receiving promotional communications at any time;
• Withdraw consent: Where we process your information based on consent, you may withdraw that consent at any time;
• Object or restrict processing: You may object to, or request restriction of, certain processing activities where applicable law grants you this right; and
• Lodge a complaint: If you are in the EEA or the UK, you may lodge a complaint with your local data protection supervisory authority.

9.1 Account Deletion

To delete your account and all associated personal data, please send an email from your registered email address to apexinweb@gmail.com with the subject line "Account Deletion Request." We will process verified deletion requests within a reasonable period, generally within thirty (30) days.

9.2 CCPA/CPRA (California Residents)

If you are a California resident, you have the right to know the categories and specific pieces of personal information we collect, delete your personal information, correct inaccurate information, and opt out of the "sale" or "sharing" of your personal information. We do not sell your personal information and do not knowingly collect or share personal information of minors under 16. You can exercise these rights by contacting us, and you will not receive discriminatory treatment for doing so.

We will respond to verified requests within the time period required by applicable law, generally within thirty (30) days.

10. Children's Privacy

The Service is not directed to children under the age of 13 (or the applicable minimum age in your jurisdiction), and we do not knowingly collect personal information from children under 13. If you are under 13, please do not use or register for the Service. If you believe we have inadvertently collected information from a child under 13, please contact us at apexinweb@gmail.com, and we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the Service or by other reasonable means, such as an in-app notice or an email to the address associated with your account, and we will update the "Last Updated" date above. Your continued use of the Service after the effective date of the updated policy constitutes your acceptance of the changes. We encourage you to review this page periodically.

12. Third-Party Services

The Service does not integrate third-party SDKs for advertising, analytics, push notifications, or other purposes. In-app purchases and subscriptions are processed and billed entirely by Apple App Store and Google Play, whose terms and privacy policies govern how they handle your payment and purchase information. Please review their respective policies for details.

13. Contact Us